A little help, right here.

Your license lives on your Oruva account. We'll email your details and a link to reset your password.

• We send it to the email on your Oruva account. Check your spam folder if it doesn't arrive.
• Bought it for someone else? The license goes to their Oruva account, so they look it up with their own email.

Using a new email address? Change account email

Start with your current account email.

1. Open the one-time link we email to your current address and choose your new email.
2. Confirm it from the link we send to the new address. You sign in again; your license and computers stay with your account.

If you can't access your current email, contact your email provider first. For your security, we can't change it for you. Still stuck after trying your provider? Contact support

Tell us what you need a hand with. We'll reply by email.

• Include your Oruva version, operating system, and the 3D app and renderer if it's about a scene.
• Buying question? Add your Paddle order number.
• Prefer email? support@oruva.app

Never send passwords or payment-card details.